Overview

Using rental applications in DoorLoop starts with your company settings. What you configure here will be the default for your rental applications unless you override a section at the property level.

Using these settings, you’ll add extra instructions, questions, turn certain sections off, and set application requirements. Let’s get started!

The Steps

Step 1

Go to Settings, scroll down to the Property Settings section, and click on the Rental Applications button.

Step 2

In the Rental Applications window, configure all the settings you’d like to change. We’ll explain what each section does now:

  • General Instructions: Enter any message or instructions you would like your applicants to see on the first page of the application. You can also add instructions to each page of the application separately.

  • Notifications: Turn on an email notification for submitted applications and select which of your DoorLoop users you would like to receive these emails.

  • About You: Add instructions (optional) for this section, meant to ask your applicant to tell you about themselves. You can’t turn this section off for your rental application, although your tenant can leave it blank.

  • Residential History: Add instructions (optional) for this section, which asks your residents to tell you where they are living now. This section is required by default for your prospect to submit a rental application.

  • Employment: Add optional instructions for this section, which has your residents to tell you where they are working now. This section is required by default for your prospect to submit a rental application.

  • Vehicle Information: You can toggle this section on or off, make it a requirement for your prospect to submit a rental application (or not), and enter additional instructions (optional).

  • Dependents: You can toggle this section on or off, make it a requirement for your prospect to submit a rental application (or not), and enter additional instructions (optional).

  • Emergency Contacts: You can toggle this section on or off, make it a requirement for your prospect to submit a rental application (or not), and enter additional instructions (optional).

  • Pets: You can toggle this section on or off, make it a requirement for your prospect to submit a rental application (or not), and enter additional instructions (optional).

  • Additional Income: You can toggle this section on or off, make it a requirement for your prospect to submit a rental application (or not), and enter additional instructions (optional).

  • Additional Information: You can toggle this section on or off, make it a requirement for your prospect to submit a rental application (or not), and enter additional instructions (optional).

    This is also the section where you can add your own additional questions if you’d like.

    • Question types include Yes/No, Yes/No And Text if Yes, and Free Text.

    • Add as many questions as you’d like using the + Add Another link.

    • Remove questions you don't want using the red Trash Can icon.

  • Terms & Conditions: If you toggle this section on, your prospects will be required to accept the terms and conditions you enter before submitting their application.

Step 3

When you are finished changing the application settings, click the Save button to apply them.

Next Steps

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