Overview

If you turned on requesting TransUnion Reports in your rental application settings before a prospect submits a rental application, you can actually view and save those reports when reviewing the submitted rental application.

Let’s learn how!

The Steps

When a prospect submits a rental application where part of their fee paid for a TransUnion SmartMove report, this report is not automatically created.

The reason for this is that TransUnion sets these reports to expire after 60 days. We don’t want these reports to disappear before you have a chance to review and save them.

Step 1

Find and click on the rental application you want to request a TransUnion report for using whichever method you prefer. (Review the methods in the Reviewing Submitted Rental Applications article.)

For example, you can go to Leasing < Rental Applications to find and click on the rental application you need.

Step 2

Once you’ve clicked on the rental application, click on the Reports tab.

Step 3

In the Identity Verified box, click on the Request Reports button.

After doing this you will see a message saying Reports Generation in Progress.

Step 4

It can take up to 72 hours for the reports to generate from TransUnion. When they do, you will be able to review them on the same Reports tab.

There will be three reports:

Each will show the expiration date listed 60 days after the date they were generated. These reports are part of TransUnion's SmartCheck Plus package shown here.

Step 5

Click on each report to review it. If you want to save the reports, you can download a PDF by clicking on the PDF button in the upper right corner of the report.

You could then upload these reports to the Files tab of the rental application or prospect for easy data management. You could even send them to your prospect if they request it.

Now that you have the TransUnion SmartMove report, you are ready to make your decision!

Next Steps

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