Overview
Property management can be a lot of work. You might have staff or colleagues who help manage various aspects of the business, such as reviewing rental applications and communicating with prospects.
You can assign other users in your DoorLoop account to manage rental applications.
The Steps
When viewing a rental application, click on the 3-dots icon in the upper right corner and choose Edit on the popup menu.
In order to select a User to assign the rental application to, you will need to select a Property and Unit associated with the application.
The Assigned To fields will not be shown. Choose which user or users you want to manage this application in the Assigned To drop-down menu.
You can also change the Desired Move-in date if you need to.
Click Save when you are done.
Note: Don’t edit any of the other sections in the Application Fee or TransUnion Report sections at this point, because this won’t change the fee or actually request reports if you didn’t have the TransUnion Report option turned on in your rental application settings when the prospect submitted their application.
Now when you or another user filters rental applications by the Assigned To field, this rental application will show up for the user or users you assigned it to.
Next Steps