Overview
If you paid for goods or services related to one of your properties and recorded this as an expense or bill payment to a vendor in DoorLoop, and the payment (or part of it) is later refunded, you can record that refund to your credit card or bank account to keep your accounting accurate.
For example, if you recorded an expense for supplies and later returned those supplies to the store, you'd record the refund the same way — as a deposit back to the original expense category.
The Steps
To record a refund from a vendor to a credit card or bank account, click Create New at the top of the main menu. Then under the Transactions section, click Bank Deposit.
On the Bank Deposit window, select your Credit Card or Bank Account in the Deposit Account field. This is the account the original payment was made with.
For the Category field, choose the same general ledger account you used for the original expense. For example, if you recorded the initial expense to "General Supplies," pick that same account to reverse the expense amount with the refund.
For Received From, choose Vendor, then pick the vendor who issued the refund — for example, Home Depot.
Complete the remaining fields (Transfer Date, Property, Unit, Description, Amount, Payment Method, Add Line Item, Add Memo) the same way as recording any other bank deposit.
Click Save to record the refund to your credit card or bank account.
The vendor refund is now recorded, offsetting the original expense or bill payment.