Overview
In DoorLoop, property Owners control or own the properties and units you rent out to tenants. You need to track property owners so you can keep track of who you distribute the property rent profit to, and who contributes money to the property to pay for bills when necessary. This article only covers adding a property owner to your DoorLoop account — it doesn't associate them with a property. Once created, you'll still need to add them as an owner to a property.
(If you own the property you manage, you are the property owner. Otherwise, you are a vendor collecting management fees before distributing rent profit to owners.)
Note: Creating Owners is not available to Starter Plans. Consider upgrading to the Pro or Premium Plans to access this feature.
The Steps
To add a property owner, click Create New at the top of the main menu. Then under the People section, click Owner.
On the New Owner window, enter the owner's information. Enter their First Name, Last Name, and if you choose to do so, a Company name for them. You'll also need to enter Contact Info under the Portal Login Info section, whether it be an Email address or a Mobile Phone number. (This will not send them an Owner Portal Invite unless you toggle on the "Invite this owner to the Owner Portal" setting.)
You can optionally fill in the following additional information under each tab:
Contact Details: Other than the required name fields, use the Job Title and Notes field to add additional information.
Contact Info: Fill in the owner's Phone and Email. You can add more than one. You'll need to enter a contact email address and/or a mobile phone number.
Address: Add the owner's main address.
Alternate Address: If the owner has a secondary address, use this section.
Agreement: Enter the Agreement Start Date and End Date you have with this owner. You can see this information later on your Owners Directory report found in the Reports section.
Federal Taxes: Add tax information for your vendor. This is for informational purposes only.
Send Payments: An optional section if you plan on sending them payments, such as for Owner Distributions.
Click Save when you are done entering information.
You can edit an owner later by clicking the vertical three dots icon either from your list of owners or when viewing a specific owner, then choosing Edit.
(You can also delete the owner, but you won't be able to do this if the owner is associated with properties. You'll need to disconnect them from the property first before you can delete them.)
Once created, the owner is ready to be associated with properties and can start receiving distributions or making contributions. You can also create owners directly while setting owners on your properties.
Note: If you have an owner that owns multiple properties, and each of those properties is under separate companies that the owner has created, it's recommended to create a property owner profile for each of those companies. Each of these owner profiles also needs unique email addresses attached to them.