Overview
If your leases have set end dates, you likely want to know what happens in DoorLoop when a lease reaches its end date and expires.
This article walks you through how DoorLoop handles leases that are Expired and passed their end date, but you have not completed the End Lease process to officially end the lease.
Several things can happen with the end of a lease term is reached.
The lease will appear with an Expired label under the End Date column of the active lease page.
If the lease term date for a lease passes but the lease has Rollover to "Month-to-month" set, the lease will continue as normal.
The lease remains active when a lease expires in case the tenant needs to pay any outstanding balances until you officially end the lease. Recurring Rent will no longer post charges once a lease goes into expired status, as the rent schedule will also be expired.
However, if the lease term date for a lease passes but the lease has Rollover to "Month-to-month" set, the lease will continue as normal, and recurring rent will continue to post.
The tenants on the lease will still have access to their tenant portal until you officially end the lease. This is because you would still want your tenants to make payments for any overdue charges.
If this lease is in eviction status or you don’t want these tenants to be able to make online payments anymore, you can turn off their ability to use their tenant portal or specifically their ability to make online payments using these instructions.
If for any reason the tenant on an expired lease is showing up as a past tenant, it means the system has moved them out and they will not be able to access their portal. To fix this, just move them back into the expired lease and they'll be able to access their Tenant Portal again.
What happens to the Unit this lease covers
Because there is still an active lease on this unit, you will not be able to start a new lease on this unit until you officially end the old lease.
DoorLoop only allows leases to overlap for one day, meaning a lease can end and a new lease start on the same day.
What shows on your Dashboard
On your Overview dashboard page you see when you first log in, you will see this lease counted as part of your Overdue leases in the Leasing activity next 7 days widget.
Note that any fixed-term leases with rollover month-to-month will not appear on this widget.
Next Steps
Edit the lease terms if you meant to make it month-to-month after the initial lease term ends.