Overview

If your leases have set end dates, you likely want to know what happens in DoorLoop when a lease reaches its end date. Good work thinking ahead!

This article walks you through how DoorLoop handles leases that are “Expired,” meaning that they are past their end date, but you haven’t yet done the End Lease process to officially end the lease.

What happens to the Lease Status

  • On your Leasing < Active Leases page, you will see this lease show as Expired in the Status column.

  • This column also shows how long ago the lease reached its term end date.

What happens to Recurring Rent and other charges

  • The lease remains active for purposes like recurring charges and payments until you officially end the lease. This is because if you are renting to a tenant and they stay in the unit without officially renewing their lease, you would likely still charge them for rent until they moved out or renewed their lease.

    • Or perhaps you just forgot to renew the lease or set the lease to roll over to month-to-month once it reached the end of its term. In this case, we don’t want DoorLoop to automatically stop the lease and its scheduled transactions.

What happens to Tenant Portal Access

  • The tenants on the lease still have access to their tenant portal until you officially end the lease. This is because you would still want your tenants to make payments if they were getting charged rent!

    • If this lease is in eviction status or you don’t want these tenants to be able to make online payments anymore, you can turn off their ability to use their tenant portal or specifically their ability to make online payments using these instructions.

What happens to the Unit this lease covers

What shows on your Dashboard

  • On your Overview dashboard page you see when you first log in, you will see this lease counted as part of your Overdue leases in the Leasing activity next 7 days widget.

Next Steps

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