Overview
When you issue a credit on a lease, it applies toward an outstanding charge, reducing the balance owed — effectively "paying off" that charge, even though no money changes hands. If you use the Cash Accounting method, this can cause a credit — such as a security deposit recorded to the Opening Balance — to show up in your reports on the wrong date.
Why This Happens
When a credit applies to a charge, DoorLoop creates a $0.00 Applied Credit line item connecting the two, similar to the Applied Credit Split Values line items created for other credits. This $0.00 line is dated with the day the credit and charge were actually connected in the system — not necessarily the date you entered on the charge or credit itself.
This matters specifically for Cash Accounting, since revenue isn't recorded until a payment (or in this case, an applied credit) is dated as collected. With Accrual Accounting, revenue is instead recorded as of the charge's date, so this issue doesn't apply.
If you create a charge and credit for past dates, the $0.00 Applied Credit line connecting them is dated with today's date — the day you actually created them.
If you later edit either the charge or the credit, the $0.00 Applied Credit line updates to the day you made that edit, since the credit has effectively been reapplied.
Because of this, the $0.00 Applied Credit line's date is what determines when the credit shows up on your Cash Accounting reports — not the date on the original charge or credit.
The Fix
To correct the date a credit shows up in your reports:
On the lease's Transactions tab, find and click on the $0.00 Applied Credit line connecting the credit and charge.
Change the Date field to match the date of the original charge or credit.
Click Save.
You can use this same fix for any credit that isn't showing up on the correct date in your reports.