If you have a team of users in DoorLoop helping you manage your properties, you might need to edit their information or change their user access role. This is easy to do, and we'll walk through it now!

The Steps

  1. Click on Settings in the left-hand menu.

  2. Find and click the Users button under the Company section.

  3. On the Users screen, find the user you need to change and click on the line for that user, or click on the three vertical dots icon on the right side of the line and choose Edit.

    Pro Tip: If you have quite a few users, you can find the user by using the search bar or sorting the list by Status or User Role using the filters.

  4. On the Edit User window, change as much information as you want. Remember that you must at least have a First Name and Last Name combination or Company name.

    If you need to change this user's access level, use the User Role dropdown menu to change their role and permissions. Note that if you want to edit or create User Roles, you'll need to upgrade to either a Pro or Premium plan.

  5. When finished changing information, click Save.

That’s it! If you changed the user's User Role or access to either Bank Accounts or Properties, their permissions are changed immediately.

Next Steps

  1. Users are a vital part of your property management business. Learn how to Add Users to Your Account.

  2. You don't always want to give your users full access to your account. Learn how to Limit Access to Your Users.

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