If you have a team of users in DoorLoop helping you manage your properties, you might need to edit their information or change their user access role. This is easy to do, and we'll walk through it now!

The Steps

Step 1

Click on Settings in the left-hand menu.

Step 2

Find and click the Users button in the Company section.

Step 3

On the Users screen, find the user you need to change and click on the line for that user, or click on the three vertical dots icon on the right side of the line and choose Edit.

If you have quite a few users, you can find the user by using the search bar or sorting the list by Status or User Role using the filters.

Step 4

On the Edit User window, change as much information as you want. Remember that you must at least have a First Name and Last Name combination or Company name.

Refer to this article on creating users to refresh your memory on these user settings.

If you need to change this user's access level, use the User Role dropdown menu to change their role and permissions.

Refer to this video for information on creating User Roles. If you are on the Starter plan, you will only be able use the Full Access user role.

Step 5

When finished changing information, click Save.

That’s it! If you changed the user's User Role or access to either Bank Accounts or Properties, their permissions are changed immediately.

Did this answer your question?