Overview
You have the option to run background checks on rental applications even if you choose not to initially charge for it. We'll show you how to turn background checks on so you'll be able to receive those reports from TransUnion. (Credit, Criminal, and Eviction History reports).
Note: Transunion background checks are "soft inquiries" on an applicant's credit history. What that means is that it will have no effect on their overall credit score.
The Steps
Turn on company default background checks on rental applications
To turn on company default background checks for rental applications, click Settings on the main menu. Then under the Property Settings section, click Rental Applications.
On the Rental Applications window, in the Application Fees section, choose one of three plans:
Comprehensive Plan — $49.90 fee, no Merchant Account required.
Customizable Plan — set your own fee; requires a Merchant Account. Uncheck "Add automatic tenant screening upfront—$30.00 per applicant" if you don't want screening included.
Basic Plan — no fee, and screening isn't requested automatically.
For a full breakdown of each plan, see Company Default Rental Application Settings. Comprehensive and Customizable (if screening is enabled) run background checks immediately; Basic only runs one if you choose to request it after the application is submitted.
Click Save to finish.
Note: Customizable Plan and Basic Plan screening fees are based on your subscription plan.
Property-Level Rental Application Tenant Screening Settings
If you want to set property-specific Rental Application Tenant Screening settings, click Customize on the Customize by Property banner. For more details on how this works, see Customize Settings by Property or Lease for detailed instructions.
When tenants fill out a rental application, they agree to the Applicant Terms of Service set by DoorLoop and its third parties. Read the Applicant Terms of Service.
Disclaimer
The Criminal Report, Eviction Related Proceedings Report and SmartMove recommendation service (a credit score based recommendation) are subject to federal, state, and local laws that may limit or restrict SmartMove’s ability to return some records or recommendations. Certain jurisdictions may limit what records are eligible for return, click here for more information and if your state is affected.
National Sex Offender State, Federal Watch Lists and National Most Wanted
Databases are NOT impacted.