The Communications Center is only available in the US. You will need to provide a consent form to your tenants, which will give you permission to send SMS messages to them without being reported as spam. More information is below.

DoorLoop provides a consent form template you can use to request permission from your tenants to send updates, rent reminders, etc via email, phone, and SMS messages, even if they are on the State or Federal Do-Not-Call lists.

This will protect you from any legal action if a tenant tries to report these messages as spam.

Download link: Addendum to Lease.docx

This addendum also gives the tenant instructions on how to opt-out of tenant messages in the future if they choose not to receive messages any longer.

Please modify the document to your needs. You can then send the Addendum to Lease to your tenants to have signed as an eSignature Request or by other means.