Overview
If you created a tenant refund, vendor payment, expense, management fees, or owner distribution and set the payment method as ePay, the last step is to send the payment to the recipient.
Note that you must have Outgoing Payments set up to send these funds electronically. Learn more about Outgoing Payments.
The Steps
To send your electronic payment with Checkbook.io, click Accounting > Outgoing Payments.
Once on the Online Outgoing Payments page, you should see an entry for the payment you created when you made a tenant refund, vendor payment, expense, or owner distribution.
Normally, under the Actions column, you would click Send to finalize sending the payment, however, if you see Add Info instead, you will need to follow the below instructions to add the outgoing payments info to your tenant, vendor, or owner.
Once that is complete, you can move on to the next step.
Once back on the Online Outgoing Payments page, under the Actions column, click Send to send your payment.
You will be asked to enter a code to verify your identity. You have 60 seconds to even the code sent to your email address. Once you enter the code, click Confirm & Pay. (Note that once verified, you can send other payments within a 30-minute window before being asked for another verification code.)
Next, on the Payment popup, check to make sure all the information looks correct, and then click Confirm to send the payment.
That’s it. The recipient will receive an email with the payment, and they can choose to receive it electronically through ACH or print out a check and deposit it on their own.
Tip: If you need to change the email address of where an owner distribution, tenant refund, or vendor payment will go, you will do so on their respective profile, under the Outgoing Payments section. Change the billing address here to where you want the payment to be sent to.
You will not need to add the tenant's, vendors, or owner's bank account information for them to receive payment. It's up to them to enter their own bank account information where they want the money to be deposited once they receive the payment email from you.
Note: If you sent an owner distribution through Checkbook.io and the owner needs to change the account that the funds will be deposited into, they will need to do it from their end. They can follow the instructions here: How To Change the Deposit Destination for Payments Received from Checkbook.io.