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Customize Lease-Specific Tenant Portal Settings

Turn on and customize the tenant portal for a specific lease.

Samuel avatar
Written by Samuel
Updated over 9 months ago

Overview

Your DoorLoop tenant portal is customizable to meet your business needs. You can configure your tenant portal to receive payments, tenant requests, proof of insurance, and change the appearance of the portal itself. After you configure your tenant portal settings, make sure you invite your tenants to use the portal!

Note: These instructions for customizing the tenant portal are specifically for a lease. These settings will override the property's default options and be available only for the specific lease you make these changes to.

The Steps

  1. To set up lease-specific tenant portal settings, click Leasing on the main menu and then click Active Leases.

  2. Find and click on the lease you want to set up lease-specific tenant portal settings for.

  3. On the lease, click on the Settings tab and then click on the Tenant Portal button.

  4. ​You will only be able to set portal Permissions at the lease level. Click Specify portal features for this lease to create custom tenant portal features just for this lease.

  5. Click Save to finish.

For a refresher on what each section of the Tenant Portal settings do, read the article: Customize Company Default Tenant Portal Settings. This will go into each section of the Tenant Portal settings.

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