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A/R - Who Owes You
Use the A/R Aging Report to See Which Tenants Still Owe Money
Use the A/R Aging Report to See Which Tenants Still Owe Money

Quickly review who hasn't paid their rent.

Hans avatar
Written by Hans
Updated over a week ago

Overview

We know that seeing what is owed to you in the system is probably one of the most important features for any property manager. We make it extremely easy to see thanks to the A/R Aging report.

The Steps

Step 1

  1. To view the Unpaid Rent, click Accounting on the main menu and then click on Unpaid Rent.

    Alternatively, you can also click Reports on the main menus and click on the A/R Aging Summary report under the Who Owes You section.

  2. On the A/R Aging Summary report, you see a breakdown of your leases with non-zero balances organized by property.

    This report also includes leases with credit balances, meaning those tenants paid ahead of time and you currently owe them money.

  3. You can edit the A/R Aging Summary report to show information as of a different date, change the chosen aging periods, and even set the number of days you want rent to be past due before it will show on the report.

    You can also filter by Property and Portfolio if you want to narrow down the leases shown.

  4. Positive numbers are amounts owed to you, and negative numbers are credits on the lease. Keep in mind these are unpaid totals for the listed time periods, not necessarily single unpaid charges.

    Click on a dollar amount in a line item under a property to see the A/R Aging Detail report for that specific property, which will show you the individual unpaid charges and their due dates.

    The A/R Aging Detail report also shows credit balances and the date your tenant received the credit or paid ahead.

That’s it! Now you can use your A/R Aging Summary report to see all of the leases that still owe you money, broken down by property, unit, and how many days they are delinquent.


Next Steps

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