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How to Make a Partial Payment on the Tenant Portal [Stripe]
How to Make a Partial Payment on the Tenant Portal [Stripe]

Don’t need to make a full payment this month? Find out how to make a partial payment.

Samuel avatar
Written by Samuel
Updated over a week ago


Sometimes you don’t need to make a full payment each month and in those cases, you can make a Partial Payment instead. You can do so through the Tenant Portal.

Please note that this feature is only available if your landlord allows for Partial Payments. Also, if you have Auto-Pay turned on, the system will still go ahead with the total amount of that payment each month, so make sure that if you’re only making a Partial Payment, temporarily disable Auto-Pay by either deleting your existing Auto-Pay, or changing the date on one you want it to run again.

The Steps

  1. Click Make a Payment.

  2. On the Payment Details screen, enter the partial amount you want to pay in the Amount to Pay field. Select Once for Frequency. Lastly, set the Payment Date for when you want the payment to be made.

  3. Click Next.

  4. On the Payment Method screen, select the saved payment option you want to use. If you don't have a saved payment method, you'll need to enter one. More details for that can be read up on here.

  5. Click Next to continue.

  6. On the Payment Summary screen, verify all the payment details

  7. Click Pay Now to complete the payment.

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