How to Record an Owner Distribution

How to show you sent your property owners their profit.

Samuel avatar
Written by Samuel
Updated over a week ago


One of the most important things you do as you manage properties is to pay out rental profit to your owners. (They would get pretty mad if you didn't!) In DoorLoop, you record this by creating an Owner Distribution.

If you are the property owner and you take money out of the property's bank account, you still need to record this with an Owner Distribution. This way, your removal of these funds from the property is reflected on the property's balance sheet and your accounting will be correct.

Note: Owner Distributions are not available to Starter Plans. Consider upgrading to the Pro or Premium Plans to access this feature.

The Steps

Creating the Owner Distribution

Tip: In order to record an Owner Distribution for a property, you need to first add an owner(s) to that property. For steps on how to do this, check out the article: Adding an Owner to a Property.

On the main menu, click on the + Create New button in the upper left corner and select Owner Distribution in the Owner Transactions section.

Alternatively, you can also click on the owner in the People > Owners section and create an Owner Distribution using the button there. If you do this, the Owner will already be selected in Step 2.

Step 1 - Recipients

  1. On the Recipients step, select whether you will be doing distributions for All Properties, Some Properties, or Portfolios. Selecting Some Properties or Portfolios will require that you select those properties/portfolios using the drop-down menu.

  2. Next, select whether you are distributing for All Owners in the property or properties, or just Some Owners. If you select Some Owners, select those owners using the drop-down menu.

  3. Click Next to continue.

Step 2 - Account Review

On the Account Review step, you'll see a list of all the properties you're currently managing. You'll notice that some properties may show that there is Missing Info, either the property is missing an Owner or it's missing an Opening Balance.

This could be either the property is owned by you and doesn't need an owner, or the property isn't owned by you and the information just wasn't entered beforehand.

Note: This step will be skipped if none of the properties require any changes. That means they already have an owner added, an opening balance entered, and have no undeposited funds. The wizard will automatically send you to Step 3.

  1. If you are missing info and want to add that info, click on the Missing Info button on either the owner column or the opening balance column. Note that you are required to add an Owner to move on. However, you are not required to add an Opening Balance.

  2. Also, notice the Undeposited Funds column. If there are any undeposited funds associated with the property, you will see that total here. Click the Deposit Funds link to see what the undeposited funds are and then correct it by depositing those funds.

    Note that Undeposited Funds can come from payments that were received manually, but not deposited, or from ePays that haven't yet been deposited into your bank account. Refer to the article: How to Remove Undeposited Funds and Deposit Them Into Your Account.

    You will be able to continue with owner distributions even if you don't deposit all the undeposited funds.

  3. For any property that you are not distributing an Owner Distribution for, click the X on the right-hand side of each property.

  4. Click Next.

  5. If you choose not to add the missing information for the Opening Balance, you'll see a warning message popup:

    "Are you sure you want to continue? Some of your accounts do not have an opening balance logged in the system. We recommend ensuring all accounts have an opening balance before continuing."

    Note that you cannot continue if you do not have owners assigned to a property. That means if one of your properties you are trying to make a owners distribution for does not have an owner assigned, you cannot continue to the next step.

    Clicking Review Accounts takes you back to the Account Review step while clicking Continue will move on to the next step. You can click Continue to move on.

Step 3 - Fund Allocation

On the Fund Allocation step, you'll see information here on the properties you chose for owner distributions and the financial data associated with them. Here you can see each property's available funds, what bank account they are associated with, the available cash for each account, and what the distribution amount will be.

Note: Only properties with available cash will be selected with the blue checkmark on the left side. Any property that doesn't have funds available will not be checked. However, you can manually select those if you still want to run owner distributions on them

  1. You might notice the new "As of date" feature that lets you run your Owner Distribution as of a certain date. For instance, you can run your owner distributions for last month up to a certain date and it'll take into consideration the available funds up to that date.

  2. Next, to see more detailed information about each property and what will be distributed, click the little expansion arrow on the right side.

  3. Notice that the left side (property account summary) of the property will show a breakdown of the Cash Balance, minus the undeposited funds, security deposits, and property reserves, giving you a "Cash available to distribute for the property" balance.

    The right side will show the Bank Account's total available cash. If needed, you can select a different bank account using the dropdown menu if a different account is used for owner distributions.

  4. If you have multiple owners on a property, this is where you would see their percentage of ownership and the amount they'll each be receiving. Note that you do not have to use the amount that is shown and can change this amount manually if needed. You can also choose not to distribute to certain owners if needed.

  5. Once all the information has been reviewed, you can click Next to continue.

Tip: You can still send out an owner distribution even if there are no funds available in the bank account. You can just manually add an amount and still create one.

Step 4 - Distribution Method

On the Distribution Method step, you'll be able to set the payment method.

Tip: You can consolidate payments by turning on the Consolidate Payments toggle. This will allow you to send one payment to each owner instead of several smaller payments separately if they own multiple properties.

  1. Click the expansion arrow on the right side of each owner to show more detail.

  2. From the details, you can select the Payment Method for each distribution. That means you can send one owner a payment through check, a second through ePay, and a third via cash if you wanted to.

    • (The Check payment method allows for entering an optional check number and the ability to print the check later.)

    • If you select the ePay option, you’ll be able to send a payment electronically if you already have your account set up for sending payments. (Learn how to setup your account)

  3. Add any additional information in the Add memo section.

  4. Click Finish.

  5. You'll now see a brief summary of the Owner Distribution you created. There are various links you can click on and some other buttons depending on the payment method chosen.

    • View transactions report - takes you to the transaction report to view the expenses created for each owner distribution. Make note of the Batch # if you want to pull up this report later.

    • View owner statement - takes you to the Owner Statement report. Click Run Report to generate the owner statement for the properties you made distributions on.

    • Print Checks - If you chose Checks as the payment method and chose to print later, you can click this button to take you directly to the Print Checks section of DoorLoop.

    • Complete ePay - If you chose ePay as the payment method, then clicking this button will take you to the Send Payments section of DoorLoop to complete the process of sending your payments to your owners via eCheck.

That's it. If you chose ePay as a payment method, remember that you still need to send out the ePay. Please refer to the steps below to complete the process.

Send Owner Distributions via ePay using

This step in the process is only necessary if you chose ePay as the payment method for the bill pay. If you also have active, you’ll be able to send an outgoing payment to pay the bill electronically through DoorLoop. Learn more about

  1. You should be already on the Send Payments screen. If not, then from the main menu, click Accounting and then click Send Payments.

  2. Once on the Send Payments screen, you should see an entry in there from the bill pay you created before. Look at the Actions column and you should a link labeled Add Info. (You'll see this if you've never sent the owner an outgoing payment before). Click it.

  3. Here you’ll need to enable send payments for the owner whom you are sending the payment to.

  4. Scroll down to the Email Settings portion and enter the tenant's Billing Email. This is where the eCheck will be sent.

  5. (optional) You can also enable Ask the payee for a PIN before accepting this payment. If you enable this, you’ll need to provide a PIN Code and a Hint that will give the payee an idea of what the PIN is.

  6. Click Save.

  7. Under the Actions column, you should now see a Send link. Click it.

  8. On the Payment popup, check to make sure all the information looks correct, and then click Confirm to send the payment.

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