DoorLoop

Browse frequently asked questions about leasing in DoorLoop — late fees, lease balances, lifecycle events, tenant management, payments, and lease rules.

<a href="https://support.doorloop.com/en/articles/14761801" rel="nofollow noopener noreferrer" target="_blank">Late Fees Not Being Charged on a Lease</a>

<a href="https://support.doorloop.com/en/articles/14761802" rel="nofollow noopener noreferrer" target="_blank">Turn On Late Fees for a Lease in DoorLoop</a>

- <a href="https://support.doorloop.com/en/articles/14761801" rel="nofollow noopener noreferrer" target="_blank">Late Fees Not Being Charged on a Lease</a>
- <a href="https://support.doorloop.com/en/articles/14761802" rel="nofollow noopener noreferrer" target="_blank">Turn On Late Fees for a Lease in DoorLoop</a>

<a href="https://support.doorloop.com/en/articles/14761803" rel="nofollow noopener noreferrer" target="_blank">Tenant Lease Balance Looks Incorrect</a>

<a href="https://support.doorloop.com/en/articles/14761806" rel="nofollow noopener noreferrer" target="_blank">Credit or Unapplied Payment Appearing on a Lease</a>

<a href="https://support.doorloop.com/en/articles/14761807" rel="nofollow noopener noreferrer" target="_blank">Missing Account Categories When Posting a Lease Charge</a>

<a href="https://support.doorloop.com/en/articles/14761809" rel="nofollow noopener noreferrer" target="_blank">Duplicate Old Rent Charges Appearing on a Lease</a>

- <a href="https://support.doorloop.com/en/articles/14761803" rel="nofollow noopener noreferrer" target="_blank">Tenant Lease Balance Looks Incorrect</a>
- <a href="https://support.doorloop.com/en/articles/14761806" rel="nofollow noopener noreferrer" target="_blank">Credit or Unapplied Payment Appearing on a Lease</a>
- <a href="https://support.doorloop.com/en/articles/14761807" rel="nofollow noopener noreferrer" target="_blank">Missing Account Categories When Posting a Lease Charge</a>
- <a href="https://support.doorloop.com/en/articles/14761809" rel="nofollow noopener noreferrer" target="_blank">Duplicate Old Rent Charges Appearing on a Lease</a>

<a href="https://support.doorloop.com/en/articles/14761810" rel="nofollow noopener noreferrer" target="_blank">What Happens to Recurring Rent When a Lease Expires</a>

<a href="https://support.doorloop.com/en/articles/14761811" rel="nofollow noopener noreferrer" target="_blank">Tenant Portal Access After a Lease Expires</a>

<a href="https://support.doorloop.com/en/articles/14761812" rel="nofollow noopener noreferrer" target="_blank">Mark a Lease as Not Renewing in DoorLoop</a>

<a href="http://support.doorloop.com/en/articles/14761813-reverse-an-accidentally-renewed-lease-in-doorloop">Reverse an Accidentally Renewed Lease in DoorLoop</a>

- <a href="https://support.doorloop.com/en/articles/14761810" rel="nofollow noopener noreferrer" target="_blank">What Happens to Recurring Rent When a Lease Expires</a>
- <a href="https://support.doorloop.com/en/articles/14761811" rel="nofollow noopener noreferrer" target="_blank">Tenant Portal Access After a Lease Expires</a>
- <a href="https://support.doorloop.com/en/articles/14761812" rel="nofollow noopener noreferrer" target="_blank">Mark a Lease as Not Renewing in DoorLoop</a>
- <a href="http://support.doorloop.com/en/articles/14761813-reverse-an-accidentally-renewed-lease-in-doorloop">Reverse an Accidentally Renewed Lease in DoorLoop</a>

<a href="http://support.doorloop.com/en/articles/14761814-view-past-tenants-in-doorloop">View Past Tenants in DoorLoop</a>

<a href="http://support.doorloop.com/en/articles/14761815-tenants-not-showing-on-the-lease-tenants-tab">Tenants Not Showing on the Lease Tenants Tab</a>

<a href="http://support.doorloop.com/en/articles/14761816-cannot-change-the-unit-on-a-lease-in-doorloop">Cannot Change the Unit on a Lease in DoorLoop</a>

<a href="http://support.doorloop.com/en/articles/14761817-old-tenant-receiving-notifications-on-a-lease-with-a-new-tenant">Old Tenant Receiving Notifications on a Lease With a New Tenant</a>

<a href="http://support.doorloop.com/en/articles/14761818-draft-lease-not-active-after-tenant-signs-in-doorloop">Draft Lease Not Active After Tenant Signs in DoorLoop</a>

- <a href="http://support.doorloop.com/en/articles/14761814-view-past-tenants-in-doorloop">View Past Tenants in DoorLoop</a>
- <a href="http://support.doorloop.com/en/articles/14761815-tenants-not-showing-on-the-lease-tenants-tab">Tenants Not Showing on the Lease Tenants Tab</a>
- <a href="http://support.doorloop.com/en/articles/14761816-cannot-change-the-unit-on-a-lease-in-doorloop">Cannot Change the Unit on a Lease in DoorLoop</a>
- <a href="http://support.doorloop.com/en/articles/14761817-old-tenant-receiving-notifications-on-a-lease-with-a-new-tenant">Old Tenant Receiving Notifications on a Lease With a New Tenant</a>
- <a href="http://support.doorloop.com/en/articles/14761818-draft-lease-not-active-after-tenant-signs-in-doorloop">Draft Lease Not Active After Tenant Signs in DoorLoop</a>

<a href="http://support.doorloop.com/en/articles/14761819-check-if-a-tenant-has-auto-pay-set-up-in-doorloop">Check If a Tenant Has Auto-Pay Set Up in DoorLoop</a>

<a href="http://support.doorloop.com/en/articles/14761820-how-split-value-charges-appear-on-the-tenant-lease-ledger">How Split Value Charges Appear on the Tenant Lease Ledger</a>

<a href="http://support.doorloop.com/en/articles/14761821-cannot-send-rent-reminders-to-tenants-on-ended-leases">Cannot Send Rent Reminders to Tenants on Ended Leases</a>

<a href="http://support.doorloop.com/en/articles/14761822-refunds-cannot-be-issued-to-a-tenant-s-credit-card-in-doorloop">Refunds Cannot Be Issued to a Tenant's Credit Card in DoorLoop</a>

<a href="http://support.doorloop.com/en/articles/14761823-tenant-portal-payments-on-an-expired-vs-ended-lease">Tenant Portal Payments on an Expired vs. Ended Lease</a>

- <a href="http://support.doorloop.com/en/articles/14761819-check-if-a-tenant-has-auto-pay-set-up-in-doorloop">Check If a Tenant Has Auto-Pay Set Up in DoorLoop</a>
- <a href="http://support.doorloop.com/en/articles/14761820-how-split-value-charges-appear-on-the-tenant-lease-ledger">How Split Value Charges Appear on the Tenant Lease Ledger</a>
- <a href="http://support.doorloop.com/en/articles/14761821-cannot-send-rent-reminders-to-tenants-on-ended-leases">Cannot Send Rent Reminders to Tenants on Ended Leases</a>
- <a href="http://support.doorloop.com/en/articles/14761822-refunds-cannot-be-issued-to-a-tenant-s-credit-card-in-doorloop">Refunds Cannot Be Issued to a Tenant's Credit Card in DoorLoop</a>
- <a href="http://support.doorloop.com/en/articles/14761823-tenant-portal-payments-on-an-expired-vs-ended-lease">Tenant Portal Payments on an Expired vs. Ended Lease</a>

<a href="http://support.doorloop.com/en/articles/14761825-two-tenants-in-the-same-unit-with-different-non-overlapping-leases">Two Tenants in the Same Unit With Different Non-Overlapping Leases</a>

<a href="http://support.doorloop.com/en/articles/14761826-cannot-create-separate-leases-for-multiple-tenants-on-the-same-unit">Cannot Create Separate Leases for Multiple Tenants on the Same Unit</a>

<a href="http://support.doorloop.com/en/articles/14761827-lease-sorting-options-in-doorloop">Lease Sorting Options in DoorLoop</a>

<a href="http://support.doorloop.com/en/articles/14761828-validation-error-when-creating-a-new-lease-in-doorloop">Validation Error When Creating a New Lease in DoorLoop</a>

- <a href="http://support.doorloop.com/en/articles/14761825-two-tenants-in-the-same-unit-with-different-non-overlapping-leases">Two Tenants in the Same Unit With Different Non-Overlapping Leases</a>
- <a href="http://support.doorloop.com/en/articles/14761826-cannot-create-separate-leases-for-multiple-tenants-on-the-same-unit">Cannot Create Separate Leases for Multiple Tenants on the Same Unit</a>
- <a href="http://support.doorloop.com/en/articles/14761827-lease-sorting-options-in-doorloop">Lease Sorting Options in DoorLoop</a>
- <a href="http://support.doorloop.com/en/articles/14761828-validation-error-when-creating-a-new-lease-in-doorloop">Validation Error When Creating a New Lease in DoorLoop</a>

Frequently asked questions about leasing in DoorLoop — late fees, balances, lease lifecycle, tenant management, payments, and lease rules.

Leasing: Frequently Asked Questions

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Leasing: Frequently Asked Questions

Late Fees

Lease Balance & Charges

Lease Lifecycle

Tenants on Leases

Payments & Reminders

Lease Rules