Overview
You can set up and automate five core fee types in DoorLoop: Returned Payment Fees, Late Fees, Online Payment Fees, Management Fees, Outgoing Payment Fees, and Manager ACH Fees. Each is configured once and applies automatically going forward.
Walkthrough Video
Fees Settings Overview Walkthrough Video Link.
Management Fees - Management fees can be set as a percentage or a flat amount. [Details]
Late Fees - Late fees can be applied automatically based on your rules — you choose the grace period, the amount, and how it's charged. [Details]
Online Payment Fees - You can control how online payment processing fees are handled — whether you absorb them or pass them to tenants. [Details]
Returned Payment Fees - Returned payment fees can be applied automatically when a transaction fails. [Details]
Outgoing Payment Fees - Control who pays the processing fees for online payments - the tenant or the property manager. [Details]
Manager ACH Fees (Premium Subscription Only) - Fee you can charge tenants when they pay rent via ACH bank transfer, to help cover the processing cost your merchant account charges you for that transaction. [Details]
Each fee type can be configured at the company level, then overridden for a specific property or lease if needed.
