A lease payment is a transaction recording that a tenant paid you money. Lease payments pay off charges and decrease the tenant’s outstanding balance. Payments recorded when there are no outstanding charges give the tenant a credit balance, which will automatically pay off future lease charges.

If your tenant pays online through their tenant portal, DoorLoop automatically creates their lease payment for you. If you receive the payment outside of DoorLoop, you will need to manually record this transaction.

The Steps

Step 1

From the main menu, select Leases < Active Leases.

Step 2

Find the lease you want to record a payment for, and click on it. You can either sort the list by the various columns and filters or use the Search leases search bar.

Step 3

Click on the Transactions tab and then the Receive Payment button.

Step 4

Enter the relevant information for:

  • Received from: this will automatically fill in the tenant you added to the lease.

  • Deposit account: this will automatically fill in the bank account set as the default operating account for the property. If you’ve also defined a default escrow account for this property, you can choose this bank account for the payment, depending on where you will be depositing the money.

  • Amount received: enter the amount of the payment.

  • Payment method: pick among several options for informational purposes. Choosing Check allows you to record an optional Check Number.

  • Date: change the date for the payment if needed.

  • Add note: add an optional note for your reference when reviewing the charge later.

  • The Automatically Pay toggle allows you to choose between the following options:

    • On will apply the payment to the oldest open charge first.

    • Off will allow you to choose the charge or charges to pay.

  • The Automatically Deposit toggle will automatically create a bank deposit when you complete the payment. This causes the payment money to immediately reflect in your bank account balance, rather than showing in Undeposited Funds until you create the bank deposit for this payment.

    • Use this if you’ve already deposited the money or if you don’t want to create a bank deposit later and don’t care that the bank deposit date will be the same as the lease payment date.

  • The Send Payment Receipt toggle will send an email to the tenant notifying them that you recorded their payment. This only works if you have an email address entered in the tenant’s info.

Step 5

Add any relevant files (optional) and click Save.

Good work! You can review payments on the Transactions tab of your leases.

When you deposit a payment into your bank account, make sure you record the bank deposit in DoorLoop.

Next Steps

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