What are undeposited funds? Undeposited funds are payments you receive that have not yet been deposited into your bank account. DoorLoop labels a bank account's deposited funds as the DoorLoop balance.

Payments made through the tenant portal are automatically moved from undeposited funds to your DoorLoop balance when our payment processor deposits the money into your bank account.

For payments you receive outside of DoorLoop and record manually, you will need to create a bank deposit to show the payment moving out of undeposited funds and into your bank account balance or have payments automatically deposited when you receive them.

When looking at your list of bank accounts, you can use the Undeposited Funds and DoorLoop Balance columns to quickly see the undeposited funds and balance for each account.

To review your bank accounts, click on Accounting on the main menu, and then click on Transactions.

Remember, payments made through DoorLoop's tenant portal will automatically move out of undeposited funds when you receive the money. For manually recorded payments, you will need to create a bank deposit.

To view more details of your undeposited funds, read the section below on how to use the Undeposited Funds report.

You can use DoorLoop's Undeposited Funds report to view all of your currently undeposited received payments, using the filters to narrow down the list as needed.

To view the Undeposited Funds report, click Reports on the main menu and then click on Undeposited Funds under the Accounting section.

On the Undeposited Funds report, clicking on any of the payments will show you details of the payment and open a Receive Payments window. You will be able to see if these payments are online payments or manually received payments.

If it is a manually recorded payment then you know you need to create a bank deposit to move the payment out of undeposited funds. Online payments will be deposited automatically when they reach your bank account.