Overview

Undeposited funds are payments you received that have not yet deposited into your bank account. DoorLoop labels a bank account's deposited funds the DoorLoop balance.

Payments made through the tenant portal automatically move from undeposited funds to your DoorLoop balance when our payment processor deposits the money into your bank account.

For payments you receive outside of DoorLoop and record manually, you will need to create a bank deposit to show the payment moving out of undeposited funds and into your bank account balance.

How to view your undeposited funds

When looking at your list of bank accounts, you can use the Undeposited Funds and DoorLoop Balance columns to quickly see the undeposited funds and balance for each account.

To review your bank accounts, go to Accounting < Banking.

Remember, payments made through DoorLoop's tenant portal will automatically move out of undeposited funds when you receive the money. For manually recorded payments, you will need to create a bank deposit.

To view more details of your undeposited funds, read the section below on how to use the Undeposited Funds report.


Using the Undeposited Funds Report

You can use DoorLoop's Undeposited Funds report to view all of your currently undeposited received payments, using the filters to narrow down the list as needed.

To view the Undeposited Funds report, go to Reports and then click on Undeposited Funds in the Accounting section.

For example, you could click on an undeposited payment to see the details, such as if it was an online payment and when it was made. You know these payments will deposit automatically when the money reaches your bank account. For tenant portal payments, the Payment method will say EPAY and you won't be able to edit the payment.

If it is a manually recorded payment then you know you need to create a bank deposit to move the payment out of undeposited funds. Payments you recorded manually will have a non-ePay Payment method and you will be able to edit them.

Did this answer your question?