Overview
If you are no longer managing a property and would not like to see it anymore in your DoorLoop account, we suggest making the property inactive. This will hide it from view but will still keep all the past leases and transaction data associated with it for record keeping.
However, there might be an instance where you want to delete a property, especially one that you might have been using for testing or a property that was just entered incorrectly. In that case, you can delete the property and here's how.
The Steps
To delete a property, click Rentals on the main menu and then click Properties.
Find the Property you want to edit. Click the 3-dots to the right of the property and click Delete on the popup menu.
That's how you delete a property. If you get an error message and can't delete the property, see Things to Consider below.
Tip: We suggest that you make a Property Inactive instead of deleting a whole property unless this was a test property or you just created it by accident.
Things to Consider
If deleting the property gives you an error, it likely still has data attached to it. Resolve these in order:
Delete financial transactions and leases — see Delete a Lease. (Note: ePay transactions cannot be deleted, which means the lease also can't be deleted.)
Delete any units on the property — see Delete a Unit.
Once no leases or units remain, the property can be deleted.