Downloading TransUnion SmartMove Reports
How to download and save TransUnion reports before they expire.
Samuel Huang avatar
Written by Samuel Huang
Updated over a week ago


If you turned on requesting TransUnion Reports in your rental application settings before a prospect submits a rental application, you can actually view and save those reports when reviewing the submitted rental application. You will have 30 days to request the initial report before the request link expires.

After requesting the report, the SmartMove reports expire after 60 days. If you want to save these reports for longer than 60 days, you will need to download and save them.

Let's go through how to do that now!

The Steps

Note that this article assumes you have already requested the TransUnion SmartMove Reports when reviewing the rental application. This is necessary so that the reports don't automatically populate and start the 60-day expiration clock without you realizing.

Step 1

Find and click on the rental application you want to download a TransUnion report for using whichever method you prefer. (Review the methods in the Reviewing Submitted Rental Applications article.)

For example, you can go to Leasing < Rental Applications to find and click on the rental application you need.

Step 2

Once you’ve clicked on the rental application, click on the Reports tab.

There will be three reports:

Each will show the expiration date listed 60 days after the date they were generated. These reports are part of TransUnion's SmartCheck Plus package shown here.

Step 3

Click on each report to review it. To save the reports, you download a PDF by clicking on the PDF button in the upper right corner of the report.

Step 4

After downloading PDFs of the reports, upload them to the Files tab of the Rental Application or the Prospect for easy data management.

Note that if you end up renting to this Prospect, when you create a lease and add this Prospect to that lease, they become a Tenant and these report files will stay with them.

Next Steps

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