Overview

DoorLoop's rental applications let prospects apply online, with optional TransUnion background checks built into the process. Screening reports include a full credit check with a MySmartMove score, and a Criminal and Eviction History report.

Note: Tenant screening is currently available for U.S. properties only.

Note: In certain jurisdictions, criminal and eviction data is released in two phases to comply with local tenant protection laws. See Two-Phase Screening Enforcement for Criminal and Eviction Data for details.

Walkthrough Video

Rental Applications Walkthrough Video Link.

Tip: The tenant screening reports include Credit, Criminal, and Eviction History reports, which are part of TransUnion's SmartCheck Plus package shown here.

The Steps

Step 1 - Configure company-level rental application settings

Like many things in DoorLoop, you can configure rental application settings at the company level, and have all your properties use these default settings. This is useful if many of your rental applications on your properties will have settings that are the same, so you won't have to create them individually.

Use this article to learn how to configure your company rental application settings.

Step 2 - Configure property-level rental application settings

If you have several properties that might have different rental application requirements, you'll need to configure the property-level rental application settings for each one. For instance, you might have some properties with different application fees, different questions, or a different set of requirements. With the property-level settings, you can configure all of this with ease.

Use this article to learn how to turn on rental applications and configure your property rental application settings.

Step 3 - Make Sure Your Units are Open for Applications

For a unit to show up on your rental application, you'll need to make sure that the Units show "Open" under the column "Open for Applications".

Use this article to learn how to turn this on as well as information on properly configuring your properties and units for listing.

Step 4 - Test your rental applications

Once your property rental applications are configured and turned on, you can actually test out and review the application yourself. This way you’ll know exactly what your prospects will see.

Use this article to learn how to view and test a rental application yourself.

Step 5 - Send the rental application to your applicants

When you’re satisfied with your rental application, use this article to learn how to get the link to your prospects so they can fill it out.

You can email or text the link to your prospects, or post the link on your website. Whatever you like!

Step 6 - Get notified when rental applications are received

When your prospects submit a rental application, you can configure your settings to notify you via email. Then you can log in to DoorLoop and review the application and request the TransUnion SmartMove reports if you use those.

This article explains how to find and review submitted applications, and this one explains how you request TransUnion SmartMove reports.

Tip: When someone submits a rental application, this adds them as a Prospect in DoorLoop. If you decide to approve their application and create a lease for them in DoorLoop, adding this prospect to the new lease turns them into a Tenant.

Note: Rental applications in DoorLoop are not catered for Commercial Leases and are instead geared towards residential lease rentals. Although DoorLoop supports commercial properties, it does not offer a rental application lease template specifically for commercial leases.

Start with Company Default Rental Application Settings if you're setting up rental applications for the first time.

Rental Applications Overview