Overview
DoorLoop’s rental application and screening feature is designed to make tenant selection fast, simple, and stress-free. With fully customizable online applications and built-in TransUnion SmartMove background checks, you can quickly collect the information you need and make confident leasing decisions—all in one place.
Whether you manage a handful of units or a growing portfolio, DoorLoop streamlines every step, reducing manual work and ensuring you find the right tenants faster. It’s the smart choice for property managers who take growth seriously and want software that actually keeps up.
Tip: This background check includes Credit, Criminal, and Eviction History reports, which are part of TransUnion's SmartCheck Plus package shown here.
The Steps
Step 1 - Configure company-level rental application settings
Like many things in DoorLoop, you can configure rental application settings at the company level, and have all your properties use these default settings. This is useful if many of your rental applications on your properties will have settings that are the same, so you won't have to create them individually.
Step 2 - Configure property-level rental application settings
If you have several properties that might have different rental application requirements, you'll need to configure the property-level rental application settings for each one. For instance, you might have some properties with different application fees, different questions, or a different set of requirements. With the property-level settings, you can configure all of this with ease.
Step 3 - Make Sure Your Units are Open for Applications
For a unit to show up on your rental application, you'll need to make sure that the Units show "Open" under the column "Open for Applications".
Step 4 - Test your rental applications
Once your property rental applications are configured and turned on, you can actually test out and review the application yourself. This way you’ll know exactly what your prospects will see!
Step 5 - Send the rental application to your applicants
When you’re satisfied with your rental application, use this article to learn how to get the link to your prospects so they can fill it out.
You can email or text the link to your prospects, or post the link on your website. Whatever you like!
Step 6 - Get notified when rental applications are received
When your prospects submit a rental application, you can configure your settings to notify you via email. Then you can log in to DoorLoop and review the application and request the TransUnion SmartMove reports if you use those.
Tip: When someone submits a rental application, this adds them as a Prospect in DoorLoop. If you decide to approve their application and create a lease for them in DoorLoop, adding this prospect to the new lease turns them into a Tenant.
Next Steps