DoorLoop Calendar - The DoorLoop Calendar is your central hub to conveniently view important events in DoorLoop. This includes move-in and move-out dates, and all tasks (tasks, work orders, requests). Having all these items on an easily accessible calendar allows for better organization and planning when it comes to property management. You'll also be able to subscribe to the DoorLoop Calendar and receive a weekly agenda email with what's happening in the coming week. For more details about how to use the new DoorLoop Calendar, click here.

Wire Transfers Now Labeled as EFT - To reduce confusion, Wire Transfers are now labeled as Electronic Fund Transfers (EFT) when selecting a payment method. This is to help differentiate it from ePayments in the system.

Join Rental Applications Option - You will now be able to join rental applications with each other, for instance, if an applicant has co-applicants or they are applying with a co-signer. Applicants will still need to apply separately, but you can now group applications together that are related and see the relation on each application.

Rental Applications - DoorLoop helps you facilitate rental applications from prospective tenants, helping you swiftly and securely place the right candidate in every vacancy. Covering the entire tenant screening process from start to finish, our add-on service is designed to meticulously review each applicant's credit score, criminal history, and rental history, as well as provide you with customizable questionnaire options to give you the flexibility you need to tailor the tenant search to the property. Confidently and knowledgeably assess applicants, and choose the right tenant for your property each time. For more details on how to set up Rental Applications, click here.

Inline Preview for Files and Images - DoorLoop now has the ability to view attached files and images directly in the software without having to first download them and view them in another application. What that means for you is a increase in productivity and a reduction in time required to manage your properties.

UI Improvements - We've improved the look and feel of DoorLoop with updates to toggle switches, radio buttons, and check boxes across the entire software. This is to optimize viewing and clarity.

Allow Previous User/Tenant/Owner/HOA to Sign Up With Existing Emails - Previously, if someone signed up to DoorLoop using their email address, whether it be a tenant, owner, or an HOA user, you were not able to use that email again to create a new User on your account. You would have had to create them using a new email address. That is no longer the case and you can now create new Users

Reliable, Fast Processing with Guaranteed Payments! - With this update, electronic payments will now be deposited into your bank accounts faster! Speedy and reliable processing for every payment, which includes customer bank verification and fraud prevention at no extra cost to you. Expect payouts now within 3 business days.

Our processing policy is the fastest on the market when it comes to funding ACH payments while preventing clawbacks, so you can be confident that once a deposit is made, the funds have been cleared. For more information about this, click here.

DoorLoop HOA - Introducing DoorLoop HOA, your dedicated portal for managing associations and owner payments. At DoorLoop, our goal is to help our customers grow their portfolios by providing the most intuitive and cutting-edge property management tools in the market, which is why we're delighted to announce the launch of our brand new solution for community associations: DoorLoop HOA!

Designed for association managers looking to digitize the financial, administrative, and operational tasks that make maintaining communities so complicated, we have provided you with the tools and support you need to ensure that each community under your management thrives. For more information about DoorLoop HOA and to request a demo, click here.

Performance Improvements - In our ongoing efforts to improve DoorLoop, we've made several performance improvements to the overall software to make it faster and more responsive.

New 'As of date' filter for A/R Summary Reports on the Owner Portal - We've expanded the usability of the A/R Summary Report on the new Owner Portal with the inclusion of an 'As of date' filter giving the owner a more accurate look at their finances on any given day.

If you want to give your owners the ability to see how their properties are doing on a day-to-day basis, invite your owners to use the Owner Portal.

New Receive Payments General Information Tab - We know payment limits have been a bit of a pain point, but now you'll be able to see exactly what those limits are and if needed, request an increase to those limits. You'll be able to request an increase for each of your bank accounts that you have merchant accounts set up for as well as update any information associated with those accounts. For more information about the new General Information page, click here.

DoorLoop University - Introducing Doorloop University—an exciting new addition to our offerings that ensures continuous access to comprehensive training and resources to help you get up and running on Doorloop quickly.

Featuring a collection of video tutorials that provide clear and concise walk-throughs of every aspect of our platform, Doorloop University serves as your go-to resource for quick and seamless onboarding. Get up to speed in no time and carry out your property management operations effortlessly.

For more details on how to get started and access DoorLoop University, click here.

Owner Distributions - We have revamped Owner Distributions and have made the entire process easier and more intuitive. Of interest is the fact that you will now be able to quickly see if properties have owners attached to them and how much money is available to distribute. Not only that, but you're able to now create Owner Distributions based on an "as of date" range which takes into account what your bank accounts looked like as of a certain date.

All of these new updates help take the guesswork out of Owner Distributions!

Learn more about the new Owner Distribution flow and how to use it here.

New "As of Date" Filter for A/R & A/P Reports - Speaking of "as of date" filters, we have also expanded this new feature into the A/R Aging and A/P Aging reports! using the "as of date" filter will allow you to view report data as of that date. That means you're able to view various aspects of your account at any given period of time, accurately.

New Profit & Loss Widget - This is a long time coming, but there is now a Profit & Loss widget on the overview page! With the Profit & Loss widget, you get a quick summary of your revenues, net income, and expenses over the past 3 months. Clicking on the widget will take you directly to a more detailed Profit & Loss report.

Update Your Own Merchant Account Banking Information! - If you have a merchant account setup already, you already know that each merchant account is associated with a specific bank account. However, what happens if you are no longer using that bank account or have a new bank account that you want to associate with your merchant account instead? DoorLoop now gives you the option to update your own bank account information!

No more having to chat with customer support and you can now change this information on your own.

Learn more about how to update your Merchant Account Banking Information here.

Receive Payments Overview Page Improvements - To make information and data more clear in regard to your tenant's payments and deposits, we've improved the Receive Payments page to make it more clear as to what is going on. Payments being processed now have their own section so you can see what is actually pending.

Once payments have been processed, they'll move to the Transactions Available to Pay Out Soon section letting you know that the payment has cleared and is ready to deposit into your bank account. Once they are deposited, they'll appear in the Recently Deposited section.

This will make tracking all your tenants' payments easier to follow.

Plaid Integration Improvements - We have updated our integration with Plaid to support users who need to reconnect to their bank accounts. Users can now simply reconnect their Plaid account by refreshing their account or using the reconnect option in the DoorLoop portal.

Merchant account transactions page updates - We introduced the new Receive Payments page last week and we're already making improvements. The Receive Payments page is now your one-stop destination to check on all things related to your merchant account with Stripe. This new centralized payments portal is where you'll now see all your ePay transactions, the statuses of those transactions, disbursements and the status of those payouts, when those will be deposited, and more.

We've added more filter choices so you can better organize and see all your transactions!

Google SSO for logging into DoorLoop - The ability to use Google SSO (single sign-on) to log into your DoorLoop account on the Web, iOS, and Android is now available. Please note that this is only available for those who currently have a Google account, such as a Gmail or Youtube account. [details]

Transfer balances between properties with the same account - Transferring funds between properties just got a whole lot easier with this latest update. You are now able to transfer funds between properties that share the same bank account allowing for 'zero amount transactions'. Money doesn't move out of the bank account but only moves between properties. [details]

Image display enabled on all size screens - All images added to the listing module will now be viewed in full size on all screen times, ensuring ease of use and clarity when agents show prospects pictures of properties.

Setting customized notifications for rent reminders and one last notification before we charge late fees - This is a feature that has been asked for frequently and now it's available. You can set late fee notifications to notify tenants before late fees will be charged to their account. [details]. You can also now set notifications for tenants if they haven't paid their rent yet. [details]

Improvements to the tenants' payment flow - We've heard your feedback about the new tenant portal payment flow and have added some improvements, to make them more intuitive and easier to use. Here are the additions:

Invoicing to tenants - You can now automatically create and send an invoice to tenants for the current rent charge that needs to be paid. These are sent when rent charge notification emails go out. You're also able to create invoices manually from the lease transactions.

Bulk management fees - DoorLoop now has the ability to manage all your management fee settings in one place for all your properties. That means no more needing to go into each property individually to adjust these settings. Now you can do it all from the new Management Fees Report.

Success toaster - Nothing is worse than performing a task and not knowing if it was successful or not. That's why we've made a significant UX improvement that enables new user notifications that the action they took was successful. This includes items such as payment, adding a new item, paying a bill, and many more!

Payment Status Now on the Transaction Lists Report - Know how far along your ePays are now with the new payment status column on lease transaction list reports. You'll now see if an ePay is being processed, if it has cleared, and if it's been deposited into your account.

Export owner statements to Excel - While we did make improvements to the owner statements in the last big update, we are always making adjustments where they are needed. So with the owner statements, not only can you download them as printable PDF files, but you can now export them to Excel format for use with your spreadsheet apps.

Download Lease Account Statements in Bulk - When using the Lease Account Statement report, you can now select multiple leases and download all the selected lease statements in bulk, saving you time.

Upload Videos to DoorLoop - You can now upload videos directly to any of the following pages, making it easier to record clips and send regarding damage or work required, and ensuring that all information about the same issue is kept together. Video upload is now enabled on the following pages:

This is great if you or the tenants want to document certain items on video.

In Rental Application, View the SSN and DL Numbers - Another highly requested feature is the ability to view their potential tenant's full SSN and Driver's License Number in the rental applications. This is especially helpful for those who run their own background checks outside of DoorLoop.

Export Chart of Accounts - For those who do their accounting outside of DoorLoop, such as in Quickbooks, you can now export your entire Chart of Accounts as an Excel spreadsheet file. The new feature has been added as a ‘Download Excel’ button to the Chart of Accounts page.

Owner’s Statement Updates - You can now create and print multiple owners' statements at once with just one click.

Journal Entry Updates - You are now able to create recurring journal entries, saving time from having to enter the same new line items every month.

Typical recurring journal entries include depreciation of physical assets, Amortization of nonphysical assets, Recording disposal of fixed assets, and more.

Two-Factor Auth SMS option added - We have added the capability to use SMS as part of the 2-factor authentication when logging into the DoorLoop to enable users a simpler and more accessible login experience.

Reports Now Reflect Filter Labels in the Title - When you print your reports now, the report title will now accurately reflect your filter selection at the top of the report.

Sortable table in BankRec - We're adding the ability to sort the reconciliation page per column for easier legibility.

UI Update - We've made the inputs smaller across the software in an effort to make more data available on each page of the software.

Various quality-of-life updates - We've also taken a lot of your input and have applied those to several quality-of-life updates that will make certain features easier to use and more intuitive.

Updated Receive Payment Settings - Have more control over your "Receive Payment" settings by making them default to your choice automatically. No more wasted time choosing your settings every time you receive a payment!

Owner Statements and Cash Flow Reports Now Include Undeposited Funds - Get a more accurate overview of your financials with the inclusion of undeposited funds in your reports.

Customizing Announcements - Add more character to your announcements by customizing the look of your messages to keep tenants engaged. Text can now be formatted to include Bold, Italic, and more!

Bill payment will now export memos from bill payments to checkbook.io payments

Post Charges Before Due Date - Spend less time worrying about tenants making late payments! Now, you can post charges to the Tenant Portal before they are due to get paid more efficiently than ever. [Details]

Access Payments, Charges, and Expenses Faster - Never get lost on your way to search for bills, payments, and expenses again! Access points for Bills & Expenses and Charges & Payments are now available in your Accounting menu for super easy access.

Custom Payment Allocation - Now, you can decide exactly which overdue charges should receive payments first, based on priority! [Details]

Easier, More Organized Banking - Your bookkeeping and accounting is getting more organized than ever. Now, you can connect new banks and merchant accounts to DoorLoop from a dedicated "Online Payments" page and review your banking activity directly in your dedicated "Banking" page.

Automatically Refresh Your Mobile App - Now, the DoorLoop mobile app automatically refreshes anytime you open it from background! Say goodbye to latency between your mobile and desktop actions, and save even more time.

New Notifications Panel - Never go searching for important notifications again! Now, you can see all of your important notifications at a glance in one place on DoorLoop.

Push Notifications - Tenants can now receive push notifications directly to their phones, and you can also receive push notifications when the tasks associated with those notifications are completed! For example, when rent is due, tenants will receive push notifications. Once their payment is made, you will receive push notifications, too!
That's not all: there are also different notification categories that you can choose from, including email and push notifications! 🚨 (Details)

💵 Bulk receive payments - Ready to save hours' worth of time each week? Now, you're able to receive multiple payments at once and apply them to multiple leases with ease.
Gone are the days of entering each physical payment one at a time. Now, enter them all in one batch in minutes! ⏰ (Details)

New side menu - Navigation changes (Details)

Files and notes redesigned and accessible from global search - Files and notes can now all be seen from one area no matter where it was created in. No more searching through different sections to find a note or a document that was uploaded.

Allow tenants to cancel online payments - Gives the tenant the ability to cancel an online payment from the Tenant Portal if available.

New filter panel - Filters now appear on a new slide-out menu on the right-side.

CAM custom allocation - Set custom allocations for each property/unit if they need to include CAM charges. Can even allocate to vacant units. (Details)

Renters Insurance - Lemonade support - Tenants will be able to shop for renters insurance using this partner website. (Details)

Implemented the ability to create charges and credits in bulk

Implemented 1099 NEC and 1099 MISC reports