Overview
By default, every property inherits your company-level settings. When a specific property needs different rules — such as custom listing details, owner-specific settings, or reserve fund requirements — you can override the company default for that property only.
The Steps
Open a Property's Settings
To set up a property's settings, click on Rentals > Properties on the main menu.
Find the Property you want to edit and click on it.
From the property's Overview page, click the Settings tab. All available settings appear here. Use the sections below to find what you're looking for.
Explanation of Settings
Use the buttons to change the following settings as necessary:
General Information
Much of what is in the General Information settings are used for posting online listings for the property. This also includes photos, property type, amenities, and the pet policy. Note that these exist only at the property level and do not affect any company level settings:
General Information - Update the property name, address, and description for this property.
Photos - Upload photos of the exterior of the property.
Property Type - For your reference, but mainly used to identify the type of property it is.
Amenities - Specify amenities included with this property.
Pet Policy - Set the pet policy for the property.
Owners
Add or remove property owners for this property.
Bank Accounts
Set property specific bank accounts for lease payments.
The Operating Account is the default bank account used for lease payments and needs to be a merchant account if you want to receive online payments through DoorLoop.
The Escrow account is often used for recording lease deposit payments, but you can use this secondary account in any way you want.
Reserve Funds
Set how much money should be designated for this property’s reserves.
You won’t be able to distribute this money back out to your owners, and you will see this amount listed when paying bills so you’ll know if you are dipping into the reserve funds.
Tenant Portal
Configure unique tenant portal settings for this property.
Rent & Payment Notifications
Choose unique tenant rent and payment notifications for this property.
Payment Instructions
Set payment instructions to show in the tenant portal for this property.
Tenant Requests
Specify who gets notified and assigned to tenant requests for this property.
Rental Applications
Showings Settings
Configure showings settings for this property.
Payment Allocation
Set the payment allocation setting for which charges get paid first
Fees Settings
Returned Payment Fees - Set the returnd payment fees for this property.
Late Fees - Set a property late fee schedule for leases on this property.
Management Fees - Set unique management fee settings for this property.
Custom Allocations
This section is used to Setup Custom Allocations for CAM Charges and Credits
Any property-level setting you leave on "use company default" will automatically update if you change the company-level setting later.